The Native Booker
HighLevel's calendar system is deeply integrated with the CRM and Automation.
Types of Calendars
- Simple Calendar: Standard booking for one event type.
- Round Robin: Distributes leads among a sales team (e.g., if Sales Rep A is busy, give the lead to Sales Rep B).
- Class Booking: Multiple people can book the same slot (e.g., Yoga class, Webinar).
Syncing
It syncs 2-way with Google Calendar and Outlook. It ensures you never get double-booked.
The Workflow Trigger
The magic happens when you connect a Calendar to a Workflow.
Trigger: Appointment Status Confirmed.
Action: Send Confirmation Email → Wait 24h → Send Reminder SMS.
This drastically reduces "No-Show" rates.
Knowledge Check
Which calendar type distributes leads equally among team members?
Simple Calendar
Round Robin
Class Booking
